Demo account information

Privacy Notice

Version 2026-10-30

Who is responsible

Countabil is responsible for the account information collected through its demonstration. Questions, access requests, corrections and deletion requests can be sent to info@countabil.co.za.

What we collect

We collect your business name, email address, password hash, broad industry, signup choices and activity needed to operate and secure your demo account. We record whether you separately opted in to marketing.

Why we use it

We use this information to create and secure your workspace, tailor the demonstration, provide support, prevent abuse and understand whether the product is useful. We use your email for marketing only when you explicitly choose that option.

Customer and invoice scenarios

The public demo is not approved for real debtor personal information. Use customer aliases and sample contact information only. Realistic invoice amounts and dates are acceptable. Reminder emails are simulated and uploads are disabled.

Sharing and international processing

We use service providers for network security and delivery of the application. They may process limited technical information outside South Africa subject to their contractual and security safeguards. We do not sell your personal information.

Retention and security

Demo accounts and their contents are automatically removed after 14 days. We apply access controls, tenant separation, encrypted web traffic and restricted administrative access. No internet service can promise absolute security.

Your choices and rights

You may ask what information we hold, request correction or deletion, object to processing, or withdraw marketing permission at any time by emailing us. You may also complain to South Africa's Information Regulator.